Terms of Contract

Hautauspalvelu Kaarna Oy is selling funeral services to individuals in Finland. Prices of products and services include VAT.

Ordering funeral services

Customer must provide all relevant information about subscriber, deceased and other issues affecting subscription. The customer must make sure that the information is accurate, as giving incorrect information can lead to additional costs, for example, if the length or weight of the deceased is incorrectly reported.
Hautauspalvelu Kaarna Oy is not responsible for any damages caused to the customer or to a third party, which are not caused due to the actions of the. Hautauspalvelu Kaarna Oy.

Products and services are ordered by calling or by appointment.

Hautauspalvelu Kaarna Oy will send an invoice when products and services have been ordered. Invoice will be sent as a PDF invoice to e-mail or letter bills. In case of paper bill, invoicing fee will be 6 euros. The invoice will be addressed to the death estate.
All customer information is handled confidentially. The information requested for the order is used only for the order processing and the delivery or the possible reclamations/clarification of the issues within, unless otherwise stated. Upon the order, you are required to become acquainted and committed to the applicable contract terms at any given time.


If the delivery of the order has not yet started, the order will be canceled by phone.